Returns & Exchanges
At Coolibar, we want you to be completely satisfied with your sun-protective apparel, which is why we offer a 90-day return window for items in their original, unwashed condition. Our goal is to ensure you stay safe in the sun with gear that fits your lifestyle perfectly.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your preferred return method to generate a pre-paid USPS shipping label, which will be sent to your email for easy printing at home.
- 3.Pack Your Items
Securely place the unworn items with original tags attached into the original shipping bag or a sturdy box and affix the pre-paid return label to the outside.
- 4.Drop Off and Refund
Leave your package at any authorized USPS drop-off location; once received at our warehouse, your refund will be processed to your original payment method within 7-10 business days.